Q: My document isn't printing. What should I do?
A: There could be a few different reasons:
- Make sure that the file you're printing is closed. Print From Your Own Device will not print open documents.
- Make sure it's a file type that PYOD accepts: Microsoft Office (.docx, .xlxs, .pptx, etc.), PDF, JPG, GIF, PNG, TIF, BMP & TXT.
- Make sure the file name of the document doesn't have any punctuation marks, and isn't too long.
- Webpages can be printed by selecting "Web Print" from the top menu and entering the address in the "Web Address to Print" search bar. However pages or documents from website requiring a login (e.g. Google Drive or Talon) cannot be printed. You must download or export the document and save it to your computer first.
- Make sure you select the printer from the drop down list under "1_SELECT_PRINTER_BELOW"
Q: Am I charged for printing from the PYOD system?
A: Your printing & copying account will be charged 5 cents per page, just as when printing from a college computer.