If you need to cancel an appointment for which you have paid a proctoring fee, please contact the Test Center. We will refund 50% of your proctoring fee if you cancel up to the day before your appointment. If you cancel the day of your exam or you miss your appointment, your proctoring fee is non-refundable.
In most cases, we are happy to reschedule your exam to another day (subject to availability) to avoid forfeiture of your proctoring fee.
Iowa State University students wishing to take proctored exams at Kirkwood Test Center have special procedures to follow. Please read this information carefully and contact the Test Center with any questions.