Thank you for using Kirkwood Test Center. We have prepared this guide for faculty to get the most out of the Test Center and to understand our procedures. It is our hope that by working with faculty as partners, the Test Center can deliver the highest quality testing services and the best possible experience for students.
Kirkwood Test Center has multiple locations to serve students, faculty, and the public:
Our operating hours are set semester-by-semester based on anticipated demand for our services and staffing availability. Please refer to our locations and hours page for the most updated hours and planned closures.
Kirkwood Test Center provides the following services:
We are unable to provide the following services:
We use RegisterBlast to run the Test Center, collect exam requests from faculty, and schedule appointments. If you wish to use the Test Center, you will need a RegisterBlast account. Please email email@example.com to request access and we will issue you account credentials.
Once your RegisterBlast account is set up, you can access your instructor dashboard, submit exam requests, and view the status of your students' appointments.
A major goal of the Test Center in 2024 is to standardize and document our processes. Our general process—the "life cycle" of a Test Center exam—is as follows:
The process begins with a professor submitting an exam request. This is done through RegisterBlast, the system we use to run the Test Center. Please visit our RegisterBlast resource page for step-by-step instructions on using RegisterBlast.
All exam requests will be reviewed by Test Center staff before they go live in the system. This is to ensure that exam requests are complete and correct, that the Test Center has the necessary information to administer the exam, and that any ambiguities can be resolved before students start making appointments.
Please allow 1 business day for us to review and approve your request. If we have any questions, we will contact you by email first.
The Test Center administers exams by appointment only. In your messaging and communications with students, please help us ensure this is not misrepresented. Appointments are not optional.
Once a student has made an appointment, the Test Center prepares to administer the exam. This may include, but is not limited to:
We require students to make appointments so that everything we need to administer the exam is ready in advance. When students arrive without an appointment, this prep time can cause delays in our process and negatively impact the student experience.
Students are required to present a valid photo ID prior to being admitted to an exam. All IDs must be original documents; photos and scans of ID are not accepted. Students are also required to secure all personal items in a locker prior to entering the test room.
Any irregularities in the test administration are documented via incident reports. These reports are shared with professors via RegisterBlast and/or Maxient.
Computer-delivered exams are submitted automatically when the allotted time expires or when the student finishes testing. Our process for returning printed materials varies depending on the return option the professor selects:
The primary method of communication between instructors at the Test Center is email. For security, please use your College email account for all email communication with the Test Center. We're happy to assist you in person or over the phone, but we will follow up by email for recordkeeping purposes. Our exam submission form asks for your phone number; however, this is only used in the event of an urgent problem with the exam that the Test Center is unable to solve.
If you require any changes after your exam request has been approved, please inform us as quickly as possible. Note that once exam requests are approved and students have begun making appointments, some things cannot be changed.
As the students' most immediate point of contact, it falls to the faculty member to ensure that students are aware of the following:
Our know-before-you-go page provides valuable information about what to expect when taking an exam at the Test Center. Students may contact the Test Center for questions about exam scheduling and re-scheduling, and general inquiries about our operations.