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Interlibrary Loan (ILL): How to Change and Pickup ILL Requests

A step-by-step guide to using interlibrary loan at Kirkwood.

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Cedar Rapids Campus Library
       Phone: 319-398-5697
       Toll-free 866-452-8504

Iowa City Campus Library
       Phone: 319-887-3613

Contact ILL Staff

Hours: Monday - Friday 9am - 4pm*

Phone: 319-398-5553

*Note: Interlibrary Loan materials can be picked up or returned anytime during normal library hours.

Making Changes to an Interlibrary Loan Request

If you need to make changes to an interlibrary loan request that you have already submitted, or have questions about a requst you placed, please contact the interlibrary loan staff as soon as you are able by emailing or call us at 319-398-5553.


How to Renew an Interlibrary Loan

If it turns out that you need to keep interlibrary loan material longer than the listed due date, you can request a renewal. To do so, click the "Library Account Login" on the library homepage. Log on with your K-number and EagleNet password. After logging in, your library account will be displayed including all library material that is checked out. Locate the interlibrary loan material to be renewed and click the "Renew" button under the status column. A request for renewal will be sent to the lending library.

Click for an example of the interlibrary loan renewal screen

Click the image above to see the Library Account Screen

Important Notes about interlibrary loan renewals:

1. Lending libraries are under no obligation to renew checked out materials and whether they will renew an item is completely at their discretion. If a lender declines your request for a renewal, please return the book on or before the original due date. You can request the item again and we will send the requests to other libraries.

2. Be sure to request a renewal before the original due date. Please do not request renewals for items that are already overdue. By following this important rule, you will help ensure that Kirkwood Libraries remains in good standing with other lenders.

How to Pick Up Physical Interlibrary Loan Materials

Physical Media (Books, DVDs, CDs, etc.)

  • You will receive email notification when an interlibrary loan item is available for pick up at your chosen location.

How to Retrieve Electronic Interlibrary Loan Material

Electronic Documents (Articles, Book Chapters, etc.)

  • Most articles and book chapters will be sent to you electronically.
  • Once an item is available, you will receive an email that lists a website address and password. Use your web browser (such as Chrome, Edge or Firefox) to navigate to the web address and enter the provided password.
  • An article can be viewed a total number of five times this way and will be available for 30 days.
  • You are able to download any document delivered this way. Once a document is downloaded, you can access it as often as needed without limitations.



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